Our source reports the user asked the personal assistant device to play back his activities but noticed that the device had stored over 1,700 audio files from one of his neighbors when Amazon sent the link. After receiving the files, the user told Amazon that they accidentally sent him access to another customer’s audio files.
A statement from the company reported that the incident was a result of a “human error.”
“This unfortunate case was the result of a human error and an isolated single case,”
The spokesperson also added that they involved the authorities so the incident could be kept on record.
“We resolved the issue with the two customers involved and took measures to further optimize our processes. As a precautionary measure we contacted the relevant authorities”,