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Uber Driver Blames Navigation App for Driving Down Staircase

An Uber in San Francisco got stuck on stairs Monday after driving down a pedestrian walkway outside a Safeway store on Market Street.

The car, a white Toyota Camry, got stuck at about 1:23 p.m. local time, according to the San Francisco Police Department. The car was being driven by a human at the time of the accident, according to an employee at Safeway.

It took at least 2 hours to get the car out. A tow truck attempted to remove the car from the steps by using a cable to lower the car down, but it snapped, and the car plowed into a public trash can. Eventually, they got the car out.

A spokeswoman for the SFPD said that the driver exited the car uninjured. Two Uber passengers were in the car at the time of the accident. They didn’t have any injuries either, the driver tells "Insider."

Fred, who has driven with Uber for less than a year, blames Safeway for the major confusion. He says changes need to be made to its parking lot so that this didn’t happen again. He said he would never drive in the area again.

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